MyTapjoy App Reviews

I would definitely not use this service if you have not already. Reason if something goes wrong with your transaction, consider yourself royally screwed. I have two pending transactions, I followed the guidelines, and never received my compensation. I then reported the issue to tap joy. I received an automated email with instructions. I followed them to the letter. Showed all proofs of purchase , screen shots etc... Then I received my purchased items in the mail. So sent a picture of me with the items and packing receipts. Still nothing , no phone call , email, NOTHING. So until they correct the obvious issues of no customer service I would never dare to use this app again. And shortly if I dont get a resolution I will delete the app and all apps associated with them . Just beware and dont say I didnt tell you so !!! May 11, 2016 Update..... After a month, emails back and forth between tapjoy and the involved vendors , I finally received my rewards . So I changed my one star to three. I am afraid though if I had no complained I wouldnt have received my rewards. Going forward I may or may not use the service, time will tell. Last note screen shot the order, receipt, package when you get it unopened, then a picture of the package its contents with your face also in the picture. Good luck....

After doing surveys and giving information and submitting emails because rewards never given. Sending more emails with screenshots and emails from companies that now bombard my inbox. I still have not gotten rewards or heard back from emails sent. Wish I would have known how bad a company this was before giving my personal info out.

This is the worst app ever. Half the time my reward page says theres an error try again later. I NEVER receive rewards, contact them. They say they are crediting you the reward but it never shows up. They can respond in a day or a month however they feel. Offers are mostly scams, well the free ones. Overall very pathetic company. Cant wait until they face competition from another company who has a clue.

The whole purpose of Tapjoy is to offer free in game currency to users who supply their contact info instead of money to advertisers. These advertisers then sell the info to other advertisers to make money. We all understand that we are giving up our personal info in exchange for in game currencies. That is not the reason people are complaining. The reason is that so few of the Tapjoy advertisers follow through and pay what was promised. I have completed many surveys where I followed the instructions verbatim and received no reward and when Id report no reward to Tapjoy, nothing was done about it. I began taking screenshots as proof of completion of offers and inserted them into my reply to the form email that goes out when you report no reward. This got me what was promised for a few weeks but then I triggered something in the Tapjoy system and got an email saying I was making an "alarming number of claims" and since then none of my claims have received responses. Almost every reward offer given by Tapjoy is a scam and a theft of information. Tapjoy is in major need of an ethics evaluation by the AppStore.

This issue has been with me every time I try and go on tap joy its annoying

Followed their instructions for Star Wars Card Trader. Spent over 120.00 . No points added. Asked Star Wars Card Trader about it. They said talk to Tapjoy. Sent a request to Tapjoy , got an auto reply with a case # and that they would be in touch. Got an e-mail that they needed more info. Tried to reply with it , got another auto reply with a new case #. Got a reply from that with a name , replied again , with more info , putting all previous case #s at the top. Another new case number. Got a reply with another name king for the receipt info I had. Forwarded that, got a new case number and did not hear not another thing. Oh , contacted the company I bought from , thinking they could add some credence for me. Silly me. They also have nothing to do with it. All in all , not a fan. Will not use Tapjoy again.

I would love to give this company no stars. You will likely never get your reward if your due one. You wont ever be able to talk to a human being, so get ready to wait seven days for an email response. They have no customer service and their business practices and the way they treat people in general is deplorable. Avoid the frustration, dont patronize this place. Lets shut them down.

If I could rate Tapjoy with 0 stars I would. They hardly ever payout on offers, including purchased offers, unless you send proof and plead your case. Even then there is no guarantee and their customer service is the worst. They are unreachable except by a ticket system which is a joke. It is very slow and many times they will say you have been rewarded but they dont actually give you the reward. I suggest using Tapjoy at your own risk and taking screenshots of everything since most likely you will have to plead your case and be treated like you are trying to scam them for rewards that you have indeed earned. Beware...

Whenever I try to make an account, the app says "cant accept applications at this time".

Ok yes 90% of the ones that claim free are bogus and make you buy stuff eventually. That said if you have decent learning ability you can figure out which ones work and dont work. Pro tips: use an email that you dont mind filled with spam Use the address of someone you dislike being sent junk mail Use someone elses phone number like a store All the small ones pay out big ones that give 150+ gems in rr2 require something being bought eventually Tapssurvy ones that u can do daily hardly pick you and is a waste of time but sometimes pay if ur desperate

This is a great app but its always the same. I always complete the offers requirements and always have to file that missing coins/Gems complain... But other than I love the app -Thank you

I submitted a ticket and was told I received the reward. I did not. He another situation where I read the terms and completed the offer fully and they have not answered multiple emails that I have sent them. I am owed over 9000 diamonds on covet fashion app

This service is complete junk, likely a total scam. You complete their stupid activities and more often than not you dont get the bonuses. You contact support and theyll send a generic email eventually telling you to show screen shots of you finishing the activity. After you do that they never respond and the bonuses are never applied. Just junk.

Maybe if you send my rewards then I will give it 5 but you dont even give it and that is a WASTE OF MONEY!

Horrible app. Purchased something and didnt get rewards and support goes silent after initial claim. Wish I could give 0 stars!!

Rewards need to be higher for install and run apps. I play battle cats, and used to be able to earn 20-30 cat food for install and run tasks. Now theyre barely even 10 cat food anymore. REWARDS SHOULD BE INCREASED FOR INSTALL AND RUN, PLEASE FIX THIS, TAPJOY!!!

Did one of the sign ups for my monsters and havent received reward and no way to contact customer service and when I try In game it says I will be reported if I keep submitting a report

I have constantly been contacting you I have my email filled up with spam from all the surveys I have taken and have not recorded ANY coins and when I do report it you tell me your going to credit me1 measly coin which I never receive.. I am owed way more than500 coins and you are not sending them or crediting my acct I would like a response from a none computerized person or I will discontinue using your app

They dont pay rewards and they dont respond to anyone asking why they didnt get them as expected. They do, however, take all the $$$ they can get from the sponsors. Sponsors, who expect people to get rewarded for participating in their programs or apps. Download at your own peril.

Use this for topps kick app. It is very unreliable and you have to go through a lot to get your reward, only to find out you dont get it. Terrible app.